Mijn reviews

Restaurant Le Bouquet Garni-salon Saint Michel

Rue de l'Eau 32 1449 LUXEMBOURG
caglar tombul
caglartombul
Reviewed on  24/02/2018 09:43
caglar recommends this restaurant for:

Hello, This was our third visit to your restaurant based on our positi...

Hello, This was our third visit to your restaurant based on our positive past experince. We were there because of our anniversary. We made the reservation weeks ago. We came to restaurant, saw that the floor is different, askd for the reason, received a reply that there was a banquet upstairs. The floor was extremely cold, we couldn¿t enjoy at all. My wife put on her coat while having her dessert. I went up for toilet and saw that the floor was half empty which means there were space for us and quite warm. I talked to your employees but still stayed on the cold floor and left just after having a quick dessert and coffee. I am not planning to come to your restaurant ever again and I am very disappointed that it was an unfortunate bad experience on our 5th anniversary. I hope you will seriously deal with this complaint. Kind regards, Caglar Tombul

caglar tombul
0 Favorites
0 Reviews
Reviewed on  24/02/2018 09:43
caglar recommends this restaurant for:

Hello, This was our third visit to your restaurant based on our positi...

Hello, This was our third visit to your restaurant based on our positive past experince. We were there because of our anniversary. We made the reservation weeks ago. We came to restaurant, saw that the floor is different, askd for the reason, received a reply that there was a banquet upstairs. The floor was extremely cold, we couldn¿t enjoy at all. My wife put on her coat while having her dessert. I went up for toilet and saw that the floor was half empty which means there were space for us and quite warm. I talked to your employees but still stayed on the cold floor and left just after having a quick dessert and coffee. I am not planning to come to your restaurant ever again and I am very disappointed that it was an unfortunate bad experience on our 5th anniversary. I hope you will seriously deal with this complaint. Kind regards, Caglar Tombul